IT Services


IT Services is the primary part of TG Systems’ business, with over 30 years’ experience, we have been involved with all types of work. Initially specialising in point-of-sale solutions, where we successfully supplied and supported a complete solution of computers both in single and network positions, this allowed us to be involved with every part of the technical solution required to operate a business, from receipt printers, scanners, touchscreens, and payment devices. We pride ourselves on being a one-stop shop and taking responsibility of the end solution to ensure that everything is working continuously and reliably so businesses can concentrate on productivity.

Product Training

We can offer training virtually, via Microsoft Teams and Zoom, as well as via telephone and face-to-face.

Whether it’s software applications or hardware issues such as POS systems, Laptops, Touch Screen PCs or Desktops, we offer training to get the most of your technology. We can offer training virtually, via Microsoft Teams and Zoom, as well as via telephone or face-to-face. This provides our customers with confidence in our after sales support.

Site Surveys

TG Systems carry out site surveys to advise on site planning, layout and IT equipment installation. We are SafeContractor accredited, giving our customers the satisfaction that all health and safety procedures are abided to.

Installations

TG Systems will recommend and install the correct computer software and applications to suit your environment and industry standards.

Technical Support & IT Maintenance

As a part of the TG Systems IT Maintenance team, with thirty years of technical experience and vast IT knowledge, our Field Engineers offer a rapid response to site anywhere within mainland UK.

We can provide onsite professional hardware maintenance for PC workstations, printers, communications equipment and other peripherals, as well as network faults in hubs, switches, and routers.

Our aim is to solve problems on a first visit basis reducing equipment downtime. Wherever possible our engineers attempt to repair all equipment on site, with adequate spares of equipment available. Should any hardware require workshop repair, they are removed, repaired and returned with the minimum delay and in some cases replacement equipment is supplied.

Industry Support

From supporting thousands of stores worldwide, TG Systems has 30 years’ experience working with large retail companies and independent stores.

We source, supply and maintain quality computer hardware technology, electronic point-of-sale (POS) systems and an extensive range of Cash Management Equipment, which can be found by visiting our Cashsort branded product store at www.cashsort.com

As well as retail, we have a track record of providing to a vast number of industries including, government, education, and private sectors. Your business will benefit from our UK based Managed IT Support Services providing expert advice and technical knowledge and a technology supply model that is customised for your business.


IT Solutions

Consultancy

As a part of the TG Systems Consultancy team, with thirty years of technical experience and vast IT knowledge, we can plan strategies around our customers business requirements and the environment in which they operate. Whether that’s a completely new installation or the enhancement of an existing network, we will recommend the most appropriate and cost-effective solutions for your organisation.

Software

We can provide software products to enhance the omni-channel strategies of retailers. They provide your customers with a better shopping experience, efficiency for staff, increased profitability, and security. We are partnered with some of the best retail software providers and payment companies to make sure that we are at the forefront of innovation. All the software that we provide is supported by our comprehensive Managed IT Services and full Training is offered.

We also provide the Embed Digital signage solution. It provides a quicker ROI in screens to motivate your customers to spend more in-store. 

Security

We understand the need for security in a business. We have a number of features to help safeguard, from physical products including CCTV camera systems, money counterfeit detectors, secure cashdrawers and safety deposit boxes to IT infrastructure, such as Avast Cloudcare which prevents malware and attacks to your system.